Quality Manager/Director - Milford, MA

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CIVIQ Smartscapes is looking for a detail oriented and hands on Senior Quality Manager/Director to join our team. In this role, you will assume responsibility for all aspects of quality assurance in the design and production of CIVIQ’s rugged outdoor Smartcity Devices. As an advocate for overall quality throughout our products and processes, you will manage and build strong concurrent relationships for Engineering, Supplier Engineering and Test Engineering functions. You will bring your engineering background and people savvy to work with cross functional groups to reduce costs, improve quality and increase reliability. This role is a fit for you if you are highly self-motivated with an intense customer focus and an ability to satisfy both internal and external customer requirements.


New Product Introduction (NPI)

  • Collaborate with Engineering/R&D to introduce New Products to Manufacturing
  • Work with Contract Manufacturers (CMs) to perform Design for Manufacturing (DFM) and Design for Test (DFT) reviews
  • Collaborate with Engineering to improve Manufacturing Process, Test Strategy and Materials Selection
  • Ensure our manufacturing process, test and capacity are ready for product launch late
  • Develop and qualify manufacturing assembly, test processes (Supplier and CM), and new/advanced manufacturing processes
  • Develop project management plans (milestones, tasks, schedules) to support NPI
  • Structure and validate design and manufacturing documentation (BOM, CAD Files, Specs.)
  • Ensure complete manufacturing documentation and specifications Validate product requirements (tolerances) can be attained in volume manufacturing

Manufacturing Engineering & Quality

  • Select and qualify suppliers and Contract Manufacturers and their processes
  • Collaborate with Suppliers and Contract Manufacturers to
    • Complete audits / resolve quality problems / confirm capacity analysis
    • Monitor and improve assembly and test yields
  • Define and engage contract development services (e.g. Mfg test programming)
  • Validate Product Costs (Assembly & Test Operations)

Technical/Professional Knowledge/Skills:

  • Excellent communication and collaboration skills (written and verbal) including ability to present both internally and externally
  • Comprehensive knowledge of product development life cycle, risk assessment, and validation protocols
  • In-depth knowledge of the concepts of engineering change control, statistical techniques, and IQ validation protocols
  • Proficient with MS Office Suite

Essential Education & Experience:

  • Significant Electronics Manufacturing Experience (Individual and Management)
  • Degree in Engineering Discipline (ME, EE, CE, IE)

CIVIQ Smartscapes is an Equal Opportunity Employer: Minorities / Females / Veterans / Disabled




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